Useful Features of Whatsapp Business APP

WhatsApp Business App is officially launched by WhatsApp Authority. Although it's completely separate from the typical version of WhatsApp Messenger, it works pretty much the same way.

This application provides a platform for connecting businesses and customers by providing updates and support only. Its launch has kept small business owners in mind, where they can create catalogs to showcase their products and services, and use the app's different features to automate, categorize and respond quickly to messages.

It's available on both Android and iPhone

Whatsapp Business APP

Useful features

Although the functionality of the WhatsApp Business app is similar to the chat app, it has some unique features. Such as below listed:

Company information

To promote their business and engage with customers, first, business owners need to create a business profile. This will help customers get more information such as the store's email address, location, contact number, website or other business description.

Messaging tool

There are many different messaging tools in WhatsApp Business such as quick replies, greeting messages, away messages, etc. You can set up quick replies to ensure you answer your customers' common questions. You can also set up any specific greeting and provide a reception desk for your virtual business, or set up a departure message for use during off hours or when you are busy.

Landline number support

You can also use this app with a landline to conduct business more conveniently. To open WhatsApp Business with a landline number, you need to select the "Call Me" option to receive a verification code over the phone.

Two whatsapps account

With different phone numbers, you can use both WhatsApp Business and WhatsApp Messenger on the same phone. It makes things easier for you and keeps your business and personal life separate.

WhatsApp web version

WhatsApp Business also supports a web version, and you can manage the service online without a mobile app. Using this feature, you can respond to customer inquiries directly from your computer's browser.

Statistics

This is one of the most useful features of the WhatsApp Business app. This feature provides business owners with simple metrics on the number of messages sent, delivered, and read, so they can adjust their approach based on them, such as changing the content of quick replies or using new strategies to engage with customers.

Proven business

A verified business only adds legitimacy and lets users and customers know you're not a fraud.There's no denying that WhatsApp Business takes verification very seriously, not just verifying every business account. Business validation based on various aspects such as whether the brand is prominent and many others.

Facebook Business App

This business app also allows you to link your WhatsApp business account to your Facebook page and sync all necessary business information to that page.

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